by Judy Carter firstname.lastname@example.org
Find a story about themselves
Most speakers assume that because they have a mic and a nice outfit on, that the audience will pay attention. But you might be competing with some interesting co workers at their table -- or a delicious trout almandine. So, quickly (in a few sentences) let your audience know the core premise of your speech, and make it compelling so they have an idea why you're on the stage speaking -- instead of bringing them more Diet Coke.
Here is where you talk about the audience's favorite topic: THEM. Without offering any solutions yet, you make the audience aware that they have a problem - because people don't change unless they are in pain. And as you talk about the problem, your focus needs to stay on how it relates directly to your audience, so avoid using I, me, and my: instead use you, us, and we.
(This is a tough step, so if you need additional guidance, check out my blog: How to Open Your Act or Speech.)
Go into a little more detail about the core premise of your speech, as the audience probably wasn't really listening yet at the beginning. Tell them the results they're going to get from your speech, but still don't give them the specifics. You want people to build up an appetite for your information.
Begin to tell your story/stories about how you've helped someone else go from mess to success, using the same techniques you're going to share with your audience. (This is your "credentials story.")
Once your audience has bought in and is eager to get started, they're ready for a specific action step. It should be something that they can do that's simple - and since the emphasis is on doing - focus on the verb. In a short speech, it can be simply "create...", "go to...", "learn more about..."
In a one-hour speech, I usually have at least three action steps, and each step has its own story about how it works to make it memorable. (In professional speaking this is often referred to as the "take away.") In my TEDx talk, I had just one.
Once you tell people they need to DO something, the natural inertia some audience members have may kick in -- and cause them to start questioning whether or not they really want to pursue your ideas. (It's sort of like the "buyer's remorse" when someone decides on a new car and the salesperson has to remind them of the unpleasant part where they have to PAY for the car.)
It's useful at this point to re-sell your audience by sharing a "heart story" -- which is a personal (and emotional) example of how your ideas have helped change your own life, in your own personal journey from mess to success.
This is the final call to action for the audience, where you lead with a simple action verb ("think about..." "discover..." "imagine...") to inspire your audience and motivate them to get started now -- rather than someday.